Wattkoden AS Terms of Use

 

1. Introductions

These terms of use are important and regulate the relationship between yourself and Wattkoden AS and as such affect your legal rights and obligations. So please, before you decide to use our services (hereinafter “Wattkoden Service”, “our Service” or “the Service”), take a moment and read these terms carefully.

These Terms govern your use of the Service. All future updates and related services are also subject to these terms. By using the Service, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Service. We may amend these Terms from time to time. Please check these Terms regularly to ensure you understand the version that applies at any time.

Wattkoden AS (hereinafter «Wattkoden», «us», «our» or «we») offers subscription based online courses. We may make changes to our services over time, but the core functionality will be as described on our website.

2. Order confirmation

We will without undue delay send an electronic confirmation that your order has been received, and a confirmation of the Terms of Use to your e-mail address.

3. User account

3.1 You must be at least 18 years of age to become a member of the Wattkoden Service. Minors may only use our Service under the supervision of an adult. You may not create an account on behalf of someone who is younger than 18 years of age.

3.2 To be able to use our Service, you must create a user account and provide us with relevant information about yourself as stated in the registration form. If you are a private person with a desire anonymity, you may register under a pseudonym.

3.3 When creating a user account with our Service, you must provide information that is accurate, complete and current at all times. Failure to do so constitutes a breach of the Terms, which may result in termination of your account.

3.4 You are responsible for safeguarding the password you use to access our Service and agree not to disclose your password to any third party. You must notice us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.5       You may not use as username the name of another person or entity, a name that is not lawfully available for use, a name that is subject to trademark rights or any other rights of another person or entity without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

4. How our service may be used and for what purpose

4.1 The most important information about the functionality of our Service is found on our website.

4.2 The content on our Service is in Norwegian and English.

4.3 Our Service is intended to be used for your internal purposes if you are a legal entity, or private purposes if you are a private individual.

4.4 Our Service is available for you wherever you are, as long as you have internet access. There are no geographical restrictions for the use of our Service.

4.5 If you want to use both our app function and web function, you need internet access and a smartphone with Android or iOS operating system, 

5. Wattkoden services

5.1 Wattkoden Service provides educational materials in physical training for cyclists, including text, video, photo and audio.

5.2 Our members are provided with web-based courses in exercise physiology, workouts and training programs via third-party providers. 

6. No medical advice

6.1 Our Service and content on our Service does not constitute medical advice. Wattkoden is not a healthcare provider.

6.2 The content provided through our Service, including but not limited to text, photographs, images, illustrations, video, audio-video clips, and correspondence with Wattkoden by email or social media, is not intended to be and should not be used in place of

  • Advice of or consultation with your physician or other medical professionals.
  • Information contained on or in any product packaging or label.

6.3 If you have any healthcare or otherwise medical related questions, please contact your physician or other medical professionals.

6.4 You should never disregard medical advice or delay seeing medical advice based on any of the content on our Service.

7. Legal use

7.1 You guarantee that our Service will not be used in a way that constitutes an infringement of any intellectual property or property rights, publicity rights, privacy laws or other rights of any third party, or any other legal purposes.

7.2 We reserve the right to remove or block any illegal or harmful content from our Service.

8. Your rights and guarantees you give us

8.1 Wattkoden gives you a non-transferable, non-sublicensable, time-limited, non-exclusive, revocable access to and use of our Service for the purpose described in these Terms and on our website.

8.2 Wattkoden may allow you to post, link, store, share and otherwise make available certain information, texts, graphics, videos or other material (“Content”). You are responsible for the Content you post to the Service, including its legality, reliability and appropriateness.

8.3 You guarantee that

  • you own or have the necessary rights to make available the Content to our Service,
  • the use of the Content in the Service does not infringe any third-party rights and/or violate any contract between you and third parties, and
  • the Content is lawful and is not harmful to our Service.

9. Our rights to your content

9.1 We do not acquire any ownership of your Content, neither texts, graphics, files, videos or other material you make available on our Service.

9.2 We are only entitled to use the Content you make available on our Service in order to deliver and further develop our Service.

10. Rights Wattkoden retains

10.1 Content that Wattkoden makes available in the Service may be protected by copyright, trademark, design and patent law, the law on protection of business secrets and other relevant regulations.

10.2 Wattkoden retains all rights in the Service and the content made available in the Service by Wattkoden. All trademarks of the Service will remain with Wattkoden. 

11. Changes in our service

11.1 Sometimes we will make changes to our Service. We will notify you in a timely manner of any such changes and updates.

12. Maintenance

12.1 We work continuously to deliver the best possible service to you. In order to do so, our Service is constantly maintained, improved and updated.

12.2 We appreciate if you help us get better. Program errors, interruptions and feature suggestions that you notify us of, will help us make our Service even better.

12.3 Despite our best efforts, errors may occur. We always try to remedy critical conditions as quickly as reasonably possible.

13. Additional services

13.1 If you have given us your expressed, written consent, we may send you offers from third parties we work with and analyze aspects of the data you have stored in our Service.

14. Cancellation

14.1 The Norwegian Cancellation Act gives all consumers a right to cancel a purchase of products and services within 14 days (“Cancellation right”).

14.2 The Cancellation right does not apply to the delivery of digital content that is not delivered on a physical medium, such as Wattkoden Service, if you

  • If the delivery of our Service has started with your express consent before the expiry of the cancellation period, meaning that you have started using our Service in any way, and
  • You have acknowledged that the Cancellation right is thereby lost.

14.3 We offer you 30 days open purchase. You may contact us with a cancellation at any time within 30 days from the date of your purchase and you will get a full refund if you decide to cancel the purchase of our Service within 30 days.

14.4 You always have the right to unsubscribe to our Service and terminate our agreement.

15. Billing

15.1 Billing Cycle: Some parts of our Service are billed on a subscription basis. You will be charged at the time of your purchase, and then billed in advance on either a monthly or quarterly basis. Your membership will be automatically renewed, and your debit card will be charged for each renewed period, unless you have terminated your membership before the end of the Billing Cycle.

If you have a membership with a lock-in period and terminate the agreement during the lock-in period, you will be charged until the end of the lock-in period. After the expiry of the lock-in period, you will be billed in advance every month until termination.

15.2 Payment Methods: Payment for our Service is made online with a debit or credit card via third-party providers Stripe or PayPal. You may use debit and credit cards that are accepted by Stripe and/or PayPal at any time.

15.3 Updating your Payment Method: You may update your Payment Method at any time on your user account.

16. Price changes

16.1 We may change the prices of our Service from time to time. Any price changes will become effective at the end of the then-current Billing Cycle, but no earlier than 30 days following our notice to you.

16.2 We will provide you with a reasonable prior notice of any price changes, no less than 30 days, to give you the opportunity to terminate the agreement with us before the change becomes effective.

17. Your termination

17.1 You may terminate your agreement and membership with Wattkoden at any time, and you will continue to have access to our Service until the end of your billing period.

17.2 If you have chosen a subscription with a lock-in period, you may terminate your agreement at any time and the termination will take effect after the lock-in period has expired. After the expiry of the lock-in period a termination will take effect from the following month.

17.3 Payments are non-refundable. However, we may consider a refund request on a case-to-case basis if you terminate the agreement due to possible default by us. We may in our sole discretion and at any time reject a refund request.

18. Force majeure

18.1 Neither we nor you will be responsible for any errors or delays in performance due to events beyond our control. This may include denial of service, failure of third party’s operation the Service, public infrastructure providers, strikes, general shortages, riots, epidemics, fire, war, terrorism, government intervention and other force majeure incidents. 

19. Changes in the terms of use

19.1 Wattkoden may at any time change or modify these Terms or issue new terms for the Service.

19.2 If a change of the Terms is material and does not need to be implemented with immediate effect, we will do our best to give you at least 30 days’ notice prior to any new terms taking effect. 

19.3 You may object to the new terms and terminate the agreement with immediate effect within 30 days of being notified. The new terms will become binding on you if you do not object to any of the changes within these 30 days. Until a termination takes effect, the new terms will apply.

20. Links to other websites

20.1 Our Service and our websites may contain links to third party websites or services that are not owned, controlled or operated by Wattkoden. We have no control over, and are not responsible for, the content, privacy policies or practices of any third-party websites or services. 

21. Data

21.1 Our Service complies with the privacy laws that apply in Norway and the EU, including the General Data Protection Regulation (GDPR).

21.2 Please see our privacy policy for information on how your personal data will be processed via the Services. Our privacy policy is available here.

22. Notifications

22.1 All notifications and other communications have to be in writing and in Norwegian or English.

23. Customer support

23.1 Feel free to contact us if you have any questions about these Terms or our Service, or with any other inquiries related to our Service, including complaints.

23.2 Complaints must be made within reasonable time, and no later than two years after the Service was made available to you.

23.3 We know that your time is valuable to you and will therefore strive to answer your questions and other inquiries as soon as possible and no later than two days within normal working hours at Wattkoden.

23.4 Our customer support is available Monday to Friday from 17:00 until 20:00 Norwegian time.

24. Law and venue

24.1 These Terms are governed by, interpreted and enforced in accordance with Norwegian laws.

24.2 You agree that any dispute arising from these Terms shall be decided by Oslo District Court, as the exclusive venue. If you are a consumer, you are entitled to have any disputes brought before your ordinary venue, which is the court where you have your residence. 

 

Last Updated 21st of October 2021